Return on investment – in business as much as elsewhere in life – is critically based on people-driven goals, goals that are framed by clear and certain parameters which empower others to exercise their intelligence and creativity, grow their skills and ultimately their worth.
A single leadership style can never suffice for all situations. An excellent leader has the ability to assess different individual characters and needs and apply various strategies in order to grow and care for others. Besides having the technical know-how of running a business, they must be able to assimilate information, view situations from both a macro and a micro perspective and make informed decisions. A leader needs to be simultaneously humble, caring, bold and assertive; but a leader’s most valuable skill is the ability, and the willingness, to listen.
Growing and caring for people is not a soft option; it is the hardest option. There are times when consultation is unnecessary, but most of the time it pays to enable individuals to realise their own power.
One of the biggest challenges in the workplace today is developing a sensible work ethic, one which fosters a dynamic balance between individual autonomy and company productivity, and which ensures the optimum utilisation of skills without undermining personal lives.
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